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Referring to the figure 9 the average share of wallet with [A] customers at MT-CIS is nowadays as follows;
The A1 revenue of 105k USD is estimated to be around 60-70% with the two customers. That means if the share of wallet of the A3 and A2 accounts would be measured on the 100% revenue potential the share of wallet percentage figures would be even lower than stated further above. Since two A1 customers are not very representative as a basis for a precise share of wallet calculation the above-mentioned percentage figures (5% and 20%) are taken for the further calculation below.
Chapter 5.1.3, page 35 -36 explicitly points out that the strategy is to develop A3 and A2 customers into A1 customers with a share of wallet as high as possible. The assumption of the mix of [A] customers, which are selected for our KA concept, is considered to be as follows:
The estimated current share of wallet with the selected A2 and A3 key accounts is 10%. The calculation for this outcome is [(10 x 5% + 5 x 20%)/100].